Formalities and assistance

From check-in to boarding, find all the information you need for your trip.

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Questions / Answers

How to contact the airport?

Our customer service is available Monday to Sunday, 9am to 5pm, on 05 56 34 50 50. Operational emergencies may require our staff to leave their telephones. We thank you for your understanding.

What terminal does my flight leave from?

To find out where your check-in and baggage drop-off area is, please consult the displays in the terminals or on our website in real time.

We advise you to anticipate your arrival at the airport.  

I need to take medication during my flight. Can I take it with me in my hand luggage?

Yes, this is permitted. You'll need to remove it from your hand luggage when going through security and show an officer your prescription. Don't forget it!

Does the airport have luggage lockers?

Because of Vigipirate (France's security plan), there are no lockers at the airport.

Can I carry liquids in my hand luggage? If so, how much?

Liquids, aerosols and gels must not exceed a maximum capacity of 100 ml to be allowed past security. They should fit comfortably inside a clear plastic bag with a maximum capacity of 1 L. Only one bag is permitted per person.

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